Legal Terms & Conditions

Current terms, service agreements, and compliance documentation for TotalCareIT services.

The following documents govern the terms and conditions of services provided by Prevailing Networks Inc. dba TotalCareIT. Please review the applicable agreements for your services.

Master Services Agreement
The overarching agreement governing all services provided by TotalCareIT.
Service Attachment for Managed Services
Terms specific to managed IT services including monitoring, maintenance, and support.
Service Attachment for Managed Compliance Services
Terms for compliance management, auditing, and regulatory adherence services.
Service Attachment for Artificial Intelligence Services
Terms governing AI implementation, automation, and intelligent technology services.
Service Attachment for Co-Managed Services
Terms for co-managed IT partnerships where TotalCareIT supplements your internal team.
Schedule of Services
Detailed schedule of available services, scope definitions, and service categories.
Data Processing Agreement
Terms governing the processing, storage, and protection of personal and business data.
Service Level Objectives
Response times, resolution targets, and performance commitments for all service tiers.
Schedule of Third-Party Services
Information about third-party vendors, tools, and services used in delivering our solutions.

Last updated: February 2026 — Prevailing Networks Inc. dba TotalCareIT